SHA customer care contacts
Last updated: October 2026.
SHA toll-free helpline
0800 720 601
Confirm the current number at sha.go.ke before calling.
Before you call
- Have your National ID ready
- Keep your M-Pesa message for payment queries
- Note the date and amount paid
Independent guide, not the official SHA website. Verify details at sha.go.ke before paying. Last verified: October 2026.